BILLING TERMS & CONDITIONS
This page explains the billing terms that apply to payments, order processing, and charges made on our website. By placing an order or using our services, you agree to these terms.
Payment Method
We currently accept PayPal payment. Please make sure your PayPal account and payment information are accurate and up to date before completing your purchase.
Order Processing & Charges
After you place an order, we will begin processing it promptly. You’ll receive an order confirmation email with your order details and the total amount charged. Your payment will be collected at the time the order is placed.
Billing Details
You are responsible for providing correct and complete billing information, including your name, billing address, and payment details. If your billing information changes, please contact us as soon as possible to prevent delays or issues with your order.
Returns & Refunds
If you’re not satisfied with your purchase, please review our Return & Refund Policy for return instructions and refund eligibility.
Cancellations
If you need to cancel an order, contact our customer support team as soon as possible. We’ll do our best to help, but cancellation may not be possible once an order has been processed or shipped.
Pricing & Corrections
We work hard to keep pricing accurate, but occasional errors can happen. If we discover a pricing issue, we reserve the right to correct it and update your order accordingly. If a correction affects your order, we will notify you and you may choose to continue with the updated price or cancel for a refund.
Shipping Fees
Shipping fee is calculated at checkout. Please refer to our Shipping Policy for more details on shipping methods, delivery timelines, and tracking.
Taxes
Any applicable taxes (such as sales tax or VAT) will be calculated based on the laws and regulations tied to your shipping address. The final tax amount will be shown in your total at checkout.
Product Information
We try to provide clear and accurate product descriptions. However, minor errors may occur. If you have questions about any product details, please reach out to us before placing your order.
Contact
For questions about these Billing Terms & Conditions, contact us at [email protected]. Our team is here to help and ensure your experience with Ragdok is smooth and transparent.
